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Here are some solutions to known issues:


Problem: Internet Explorer does not accept passwords.

Issue: A cookie restriction level problem means info is written to a cookie before the programme goes to the validation site but that cookie isn’t being accepted.

Solution: Go to: Tools | Internet Options | Privacy and set Privacy to ‘Low’.


Problem: I can’t access my EA pages now I’m a FC!

Issue: WordPress only stores one password at a time.

Solution: Try again using the original EA password to access the original area.